What's important and this will impact the quality of deliverables and potentially the overall outcome for any pilot or campaign when cold calling new business is understanding the following factors:
a) Geographics, is there a specific state or are we going national?
b) Demographics, meaning what does your ideal client look like?
c) Psychographics, what pains or challenges does your offering solve in deeper depth
a) Client or customer language used in every call, or conversation lets be real here... gone are the days of offshoring the conventional telemarketing model... the Australian markets buy from professionals whom hold a commercial language and must speak fluent English so have a local professional experienced team is imperative
b) Having a clear presentation or pitch, now if you're first and new to market it will be important to understand whether we have an accurate product market fit are your offerings proven and tested? if you're well established great and you're seeking a stronger market share that's fine also we have your back meaning we'll go out and pursue key markets in a strategic and structured manner.
c) Data: this is critical whether we're looking at records sitting in a CRM or excel file this is so important because surfing the web for intel wont work and it will absorb valuable time and resources and impact the sales process reducing the number of meetings being delivered
Above all, regardless whether you're a start-up or smaller business at the end of the day we only have 20 full operational days per month meaning its important to have all 3 elements in place:
1. A Sales System
2. Sales process
3. A formula holding methodologies that's proven and effective
Also our conversations are recorded for quality and training purposes
We offer a range of marketing services, including B2B & B2C Lead Generation, Outbound and inbound including client re-engagement and customer care through to potential acquisition pending on your individual preference and requirements management, PPC advertising, and CRM management. LinkedIn outbound campaigns
Our pricing varies depending on the scope of the project. We offer customized packages tailored to your specific needs and budget.
Results can vary depending on the service and the goals of the project. However, we always strive to deliver measurable results within a reasonable timeframe.
As a business we pride ourselves on quality and performance. A team led by Charles to whom unlike other business owners is hands on with the daily operations and makes key calls to amplify and help train our SDR’s and comes with a wealth of knowledge and experience.
Charles has worked with some of the biggest brands in the world. We never take on projects unless we’re confident we can deliver, so if we’re unable to help directly we’ll provide strategic advice on what your next steps should be.
You can get a feel for whether we’re the right partner for you with a free consult, we can also engage a x6 week trial where we can both test the waters. We suggest you speak directly with one of our exerts and learn more about our processes.
All of our agents/consultants are highly skilled well trained professionals and are experts in having intelligent non-scripted conversations, building rapport, and qualifying opportunities.
We pride ourselves on continual learning and professional development.
Before calls are placed we sit down with you for a detailed briefing session where we design your campaign strategy, develop your value proposition, craft your ‘pitch’, and facilitate the thorough agent training.
You have complete control over the final pitch, business case and narrative unless suggested otherwise by you and we welcome you to meet our consultants and listen in on their calls, providing complete transparency on how your brand is being presented in the marketplace.
Post pandemic we’ve seen a huge shift in buyer engagement so we understand exactly what’s taken place and from a sales point of you how specialised we need to be in order to succeed.
The good news is, with 20+ years of experience in both local and global markets, this isn’t the first time our business have helped organisations generate new business during a financial crisis.
In an ever changing market, your business has no choice but to lead, follow, or fall behind. The consensus today indicates that your competitors are heavily immersed and active on the outbound and have staff on the phone if not our team, prospecting and getting their brand in front of your potential clients.
Let us get there first by delivering and executing leads with quality meetings generated and shipped straight to your executives freeing up your time to focus on skilled high-value tasks like securing deals and keeping your long-term accounts happy.
We don’t offer a commission only option due to the costs associated with running your project and no reputable on-shore agency will offer this.
However, we do offer performance-based models which ensures that we have ‘skin in the game’ and to give you peace of mind that we’re committed we pride ourselves on delivery and today hold life long relationships with all our clients.
In the event for whatever reason we fall behind on the agreed numbers or KPI’s we will then apply more time and resources to your campaign at no extra costs.
If under unforeseeable circumstances we suspect or witness a shift in buyer behaviour we will be the first to suggest a pause or suspend our services till a sustainable approach to market is re-established.